Privacy Policy – Softinapp.com

Last Updated: 10/11/2025

Welcome to Softinapp.com, India’s First Software Marketplace proudly owned and operated by Right Club 24 Private Limited, located in Yamunanagar, Haryana, India.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website (www.softinapp.com) or related services.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use Softinapp.com.

1. Information We Collect

We collect the following types of information to provide better services to all users:

a. Personal Information

When you register, purchase, sell, or promote software on Softinapp.com, we may collect:

• Full name

• Email address

• Phone number

• Billing or payment details

• Business name (if applicable)

• PAN / GST / KYC details (for sellers and affiliates)

b. Non-Personal Information

We automatically collect certain information about your device and browsing actions, such as:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent, and traffic source

• Cookies and analytics data

2. How We Use Your Information

Your data helps us deliver, improve, and personalize our services. We use it to:

• Process software purchases, sales, and payouts

• Verify user identity (KYC) and prevent fraudulent activity

• Send order confirmations, updates, and support messages

• Manage Partner and Affiliate programs

• Improve website functionality and customer experience

• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to any third party.

3. Cookies Policy

Softinapp.com uses cookies and similar tracking technologies to enhance your experience.
Cookies help us:

• Remember your preferences and login sessions

• Analyze traffic and performance through tools like Google Analytics

• Display relevant recommendations and offers

You can disable cookies from your browser settings, but some features may not function properly.

4. Data Storage and Security

Your data is stored securely on encrypted servers hosted in India and protected by advanced security firewalls.
We follow ISO-standard data protection measures and comply with the Information Technology (Reasonable Security Practices and Procedures) Rules, 2011.

We use SSL encryption, secure payment gateways (Razorpay, PayU, Cashfree), and restricted access controls to ensure your information remains confidential.

5. Payment Information

All payments and transactions made through Softinapp.com are processed securely via third-party gateways.
We do not store your card, UPI, or bank details on our servers.
Payment details are managed under strict RBI and PCI-DSS compliance standards.

6. Partner and Affiliate Data

If you register as a Partner (Seller) or Affiliate, we may collect additional information such as PAN, GST, and bank account details for payout purposes.
All such details are used only for verification, payment, and compliance — and are never shared publicly.

7. Data Retention

We retain your personal information as long as your account is active or as required by law.
Once you delete your account, your personal data is either securely deleted or anonymized within a reasonable time frame.

8. Your Rights

As a user, you have the right to:

• Access and review the personal information we hold about you

• Request correction or update of inaccurate data

• Withdraw consent or request account deletion

• Opt out of marketing emails at any time

For any such requests, please contact support@softinapp.com.

9. Third-Party Services

Our website may contain links to third-party websites or tools.
Softinapp.com is not responsible for the privacy practices or content of these third-party platforms.
We recommend reviewing their policies before providing any information.

10. Children’s Privacy

Softinapp.com is intended for users above 18 years of age.
We do not knowingly collect data from minors. If you believe your child has provided personal data, please contact us for immediate removal.

11. Data Disclosure

We may disclose your personal information:

• To comply with legal or regulatory obligations

• To protect the rights, property, or safety of Softinapp.com or its users

• To payment gateways, government bodies, or auditors for verification and compliance

All disclosures are made under strict confidentiality agreements.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws or business practices.
The latest version will always be available at www.softinapp.com/privacy-policy.
Continued use of the platform after updates means you accept the revised policy.

13. Contact Us

For any privacy concerns, clarifications, or data-related requests, please reach us at:
📧 softinapp@gmail.com
🏢 Right Club 24 Private Limited, Yamunanagar, Haryana, India